We teach morning training hill classes (weather permitting) by reservation seven days a week, and evening classes by special arrangement. Tandem flights are flown (weather permitting) by reservation every day except Tuesday and Wednesday. Our pro shop and office are open 9 a.m. to 6 p.m. (Eastern time) every day except Tuesday and Wednesday. We open on Tuesdays in the summer.
Pricing, Coupons, Etc:
All prices subject to change. All prices are in US dollars.
Lost vouchers purchased from third party deal sites such as Groupon can not be refunded or recovered by us. We do not allow the combination, addition or multiplication or any two deals, coupons, discounts or special rates. Any coupon, deal or voucher must be presented before the transaction is made, or it can not be used.
Payment and Reservations:
Walk-ins are always welcome, but to guarantee a space for your lesson or tandem discovery flight, reservations are required. We require full payment at the time of reservation. Paid reservations are the only way to confirm your scheduled flight(s) or Learn-To-Fly Packages, and reservations are the best way to minimize your wait time for Discovery Tandem Flights. If winds are not flyable, “wind checks” are given for untaken tandem flights or lessons – you can reschedule and use them anytime (up to two years from date of purchase). Preferred methods of payment are Mastercard, Discover and VISA.
Cancellations and Refunds:
Learn-To-Fly Packages – (A) Cancellation of any package within 30 days of purchase date, will be subject to a 15% processing fee. (B) There are no refunds on lesson packages once the student starts training. (C) There are no refunds on packages after 30 days from purchase date. (D) Lesson packages are valid for two years from date of purchase.
Tandem Discovery Flights – (A) If Lookout Mountain Flight Park cannot provide Discovery Tandem Flights on your scheduled date, we will be happy to reschedule your flight for a later date. (B) There is no charge for rescheduling your tandem flight prior to 48 hours of scheduled flight time. (C) Cancellation of any tandem within 30 days of purchase date, for any reason(medical problem, scheduling conflict, change of mind, etc.), will be subject to a 15% processing fee. (D) There are no refunds on tandems after 30 days from purchase date. (E) There are no refunds on tandems cancelled by the customer within 48 hours of scheduled flight time. There are no refunds due to weather. (F) Discovery Tandem Flights are valid for two years from date of purchase.
There are two types of Gift Certificates, one for Discovery Tandem Flights and Learn To Fly Packages and one for a specific dollar amount. In either case, Gift Certificates are non-refundable, non-transferable and expire two years from date of purchase. A Gift Certificate for a dollar amount may be used towards the retail price of any Lookout Mountain Flight Park package, product, or service.
If you are a group or organization who is looking for an excellent outing, hang gliding is for you! We’ve had many groups come to fly with us and they love it. In fact, they love it so much most groups come back year after year. The following are LMFP’s policies for scheduling groups, clubs, and organizations. (A) Please call 1-800-688-5637 for information on group rates. (B) We do not book large groups at a discount on holiday weekends from April through the end of October. (C) Large groups cannot get refunds if they cancel within 48 hours of their flight time unless they show up and we are in fact blown out or rained out. Forecasts are not always accurate. (D) Final group numbers must be given and paid for three weeks in advance because we cannot block out large time slots with out verification. If, after the finalization date, the group wants to add more people and we can accommodate them, we are happy to do so.
Ratings and Solo Flights:
All of our lesson packages are designed for the average student progress level. Student pilots must demonstrate the ability to safely fly solo before they will be issued a USHPA rating or be allowed to make solo flights. Although the vast majority of our students earn their rating with the instruction included in their specific package, some students will need to take additional instruction when they are not mastering the required skills to earn their rating.
Nature does not mind a little light rain, and neither do we. As long as there is no lightning or very strong winds, lessons and Discovery Tandem Flights will be as scheduled. Call the pro shop for up to date reports about the weather. There are no refunds due to weather.
There is no minimum age requirement for Discovery Tandem Flights, however, we require persons under 18 years of age to have a parent’s or legal guardian’s signature on the Waiver and Release from Liability forms.
Weight Guidelines for Hang Gliding:
Our suggested minimum height and weight for the training hill program is 5 feet and 100 pounds and the maximum is 250 lbs. (If you weight over 250lbs we can work with you to find your own equipment and train you to fly solo) We do not have a minimum weight guideline for Discovery tandem flights. Our maximum weight for tandem flights is 250 pounds and we do require calm, stable, conditions for these flights. These flights are at the discretion of the instructor. Weights up to 225 pounds do not require special scheduling.